SHIPPING & RETURNS

We accept returns for 30 days from date of delivery.

Flat $5.00 standard ground shipping is offered for all orders in continental USA.

Expected delivery for Standard Shipping is 3-5 business days from the time the order is shipped.

Due to COVID precautions at our warehouse and high order volume, it may take longer to process and ship your order. Most orders ship within 4-5 business days.

We ship Monday-Friday, 9am-5pm EST; weekends or US holidays do not count as business days. We ship most US orders via FedEx or USPS.

We want every customer (or as we call you, Neighbor) to be entirely thrilled with their Beekman 1802 purchase. But if you’re not thrilled, we are happy to accept returns from purchases made at Beekman1802.com or from the Beekman 1802 Mercantile in Sharon Springs, NY.

The return policy below relates to any applicable orders purchased directly from beekman1802.com. Items purchased from retail partners, including independent retailers, are excluded from the beekman1802.com return policy.

Beekman 1802 accepts returns of unopened items purchased directly from beekman1802.com within 30 days of the delivery date. To start the return process with Beekman 1802, reach out to customerservice@beekman1802.com. The Neighbor Services Team will email you a shipping label to print off and provide you with a return authorization number.

Return shipping costs are a $5 flat rate and will be deducted from your final refund. Beekman 1802 does not pay for return shipping. Upon receipt of your return to Beekman 1802, refunds will be processed within 3 business days. Once processed, refunds will be reflected in the account used to place the original order within 10 business days.

Refunds processed with AfterPay will receive a separate email from AfterPay with details on the refund and cancellation of the payment plan.

If you return your item before contacting Neighbor Services, you may incur an extended timetable to process the refund. Items returned without a Beekman 1802 issued label will be shipped at the Neighbor’s expense and will not receive the $5 flat fee.

• Currently, we do not offer exchanges.

• Refunds will reflect the purchase price and applicable sales tax of the item returned minus the flat shipping charge.

• Original shipping charges are non-refundable.

• Beekman 1802 will not accept returns on partial gift sets, totes bundles, and other multi-product bundles. Only full, unopened sets/bundles can be returned for a refund.

• Opened items that are returned to Beekman 1802 will not be refunded.

• Beekman 1802 is not responsible for lost or misplaced returns from the carrier. If you’re concerned an item was lost in transit, please reach out to Neighbor Services with your tracking number.

• Beekman 1802 is not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept a return.

• Other terms and conditions may apply.

Returning items to the Mercantile The return policy below relates to any applicable orders purchased directly from the Sharon Springs Mercantile. Retail partners, including independent retailers, are excluded from the Sharon Springs Mercantile return policy. Sharon Springs Mercantile purchases can be returned to the Sharon Springs Mercantile and via mail following the beekman1802.com return policy.

Beekman1802.com purchases may be returned to the Sharon Springs Mercantile. An order number from beekman1802.com will be required to process the return.

Retail Partner Return Policy

Beekman 1802 items purchased from other retailers, including TV Shopping Retail Partners, should be returned to the original retailer within the terms set forth by the retail partner’s return policy. Beekman 1802 and the Beekman 1802 Mercantile are not able to process returns, exchanges or product replacements from purchases made with other retailers.

Express Shipping is available Monday-Friday for most products in the continental US and carries an additional charge with two-day ($30) and overnight ($50) options available. We ship Monday-Friday from our warehouse; weekend and holiday deliveries are excluded.

CONTACT US


Have any other questions concerning our shipping & returns policies? Please contact our Neighbor Services team.

We’re Open!

We accept returns for 30 days from date of delivery.